Manager, Logistics Operations
Delivery Hero
Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 18 markets in both regions
Job Description
*This position is available in Pakistan OR at one of our APAC operating markets, hiring will be performed under the local brand*
The Senior Specialist, Logistics Operations involves executing regional initiatives to optimize staffing and rider pay strategies across APAC markets, improving logistics and delivery performance. The role will analyze data, collaborate with local teams, and oversee product rollouts while providing strategic insights to senior management.
Key Responsibilities:
Support regional projects across APAC markets to optimize staffing, rider pay, and logistics performance for improved operational outcomes.
Transform large data sets into visualizations and insights that support decision-making and guide the team’s strategy for rider staffing and logistics.
Assess the Fill rates and staffing for the markets at a zonal level and implement strategies to ensure optimal staffing levels resulting in enhanced delivery experience.
Analyze data to identify cost optimization opportunities that improve both rider satisfaction and consumer experience while ensuring operational efficiency.
Collaborate with growth marketing teams to understand demand patterns, improve forecasting accuracy, and adjust staffing strategies for efficient operations in supply-crunch zones.
Qualifications
Minimum 5 years of proven experience in logistics operations, supply chain, etc.
Strong analytical skills, with the ability to derive insights from large data sets and recommend actionable solutions.
Proficiency in tools like Excel, SQL, and data visualization platforms needed.an advantage
Experience working on logistics product rollouts and optimizing operational processes at scale.
Excellent communication skills, with a track record of presenting insights and recommendations to senior leadership.
Proficiency in tools like Excel, SQL, and data visualization platforms is an advantage.
Ability to collaborate effectively with local teams in diverse markets to improve operations and performance.
Capable of thriving in a fast-paced, high-growth environment while managing multiple priorities.
Ideally with relevant industry experience, but not a must
