#LI-NORAM
#LI-ES2
#LI-HYBRID
" state="Colorado" brand="Danone North America" key="manager-market-quality-performance-19729-en-us" descriptionheader='Our Quality & Food Safety team makes sure everything Danone does is rooted in quality. From product innovation and ingredient choice to our marketing and delivery methods, it is their job to ensure consumers get the very best. We are currently looking to hire a Market Quality Performance Manager based in Louisville, CO, White Plains, NY or near one of our plant locations!
This position is responsible for working within the QFS department of Danone North America and provides subject matter expertise on overall product quality performance from manufacturing to consumer use. The MQP Manager is the primary lead for Danone’s U.S. market quality programs. This role will support the Customer & Consumer Quality functions. This position will also be required to contribute to the MQP strategy development to increase team value.
Essential Duties and Responsibilities:
This role will have responsibilities as part of the Market Quality Performance team, including:
- Product complaints analysis and management (consumer & customer)
- Key user for primary QFS tools (Veeva, SharePoint, EtQ, Corvium, IQS)
- Support the deployment of Veeva as the QFS platform
- Work with cross-functional teams to drive continuous improvement in the reduction of product complaints
- Acts as an internal partner from the MQP to lead, define, develop, and coach activities to drive improvement in all result areas and KPI’s across all levels
- Provides accurate, complete, and timely market data used for analysis and helps leadership with a data-driven decision-making
- Ensure that concerns are escalated in timely manner to appropriate stakeholders with required information
- Contribute to creating and implementing MQP strategy development & improvement to drive team value
- All other duties as assigned to support QFS & the business
The salary range for this position is $70,000 – $105,000 USD. The exact salary offered will depend on several factors, including the candidate’s relevant experience, geographic location, internal equity, and market conditions. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment.
' workfromhome="Hybrid" isicimsjob="" url="manager-market-quality-performance-19729-en-us" recruiteremail="Tuan.NGUYEN@danone.com" id="contentfragment-9dfa0a0359">About the job
Our Quality & Food Safety team makes sure everything Danone does is rooted in quality. From product innovation and ingredient choice to our marketing and delivery methods, it is their job to ensure consumers get the very best. We are currently looking to hire a Market Quality Performance Manager based in Louisville, CO, White Plains, NY or near one of our plant locations!
This position is responsible for workingwithin the QFS department of Danone North America and provides subject matter expertise on overall product quality performance from manufacturing to consumer use. The MQP Manager is the primary lead for Danone’s U.S. market quality programs. This role will support the Customer & Consumer Quality functions. This position will also be required to contribute to the MQP strategy development to increase team value.
Essential Duties and Responsibilities:
This role will have responsibilities as part of the Market Quality Performance team, including:
- Product complaints analysis and management (consumer & customer)
- Key user for primary QFS tools (Veeva, SharePoint, EtQ, Corvium, IQS)
- Support the deployment of Veeva as the QFS platform
- Work with cross-functional teams to drive continuous improvement in the reduction of product complaints
- Acts as an internal partner from the MQP to lead, define, develop, and coach activities to drive improvement in all result areas and KPI’s across all levels
- Provides accurate, complete, and timely market data used for analysis and helps leadership with a data-driven decision-making
- Ensure that concerns are escalated in timely manner to appropriate stakeholders with required information
- Contribute to creating and implementing MQP strategy development & improvement to drive team value
- All other duties as assigned to support QFS & the business
The salary range for this position is $70,000 – $105,000 USD. The exact salary offered will depend on several factors, including the candidate’s relevant experience, geographic location, internal equity, and market conditions. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment.