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About Us:

Tired of the same old corporate grind? At Consensus, we’re not just another SaaS company—we're a dynamic team on a mission to change how buyers buy and how sellers sell. Your unique perspective isn’t just welcomed; it’s essential. We empower you to bring your authentic self to work and fuel your passion for innovation.

Our values aren’t just words on a wall—they’re the heartbeat of our culture. We want you to show up, ready to contribute and grow. Embrace the idea that perfection isn’t the goal; it’s about putting your name on something that’s a “version one” and owning the journey.

With our Product Experience Platform, we’re changing the game with tools like product tours, video demos, and product simulations that accelerate deal closures and create engaging buyer experiences. If you’re ready to roll up your sleeves and contribute to a transformative journey in enterprise software, we want you on our team. Want to see Consensus in action for yourself? Check out our demo (in the Consensus platform—meta, right?)

About the Role:

We are hiring a Revenue Operations Analyst to scale our global revenue engine through systems ownership, data integrity, and cross-functional alignment. While this role is the primary operational partner for our Client Success and Support teams, you will work across the entire revenue funnel to ensure a seamless transition from lead to renewal.

Sitting at the intersection of Sales, Marketing, and Client Success, you will play a critical part in ensuring our "post-sales" teams have the tools and insights they need to drive retention and growth, while maintaining a unified data strategy with the broader Revenue Operations team.

What You’ll Do:

• Cross-Functional Tech Ownership: Own and administer the core Client Success technology stack (driven largely in HubSpot), ensuring these systems sync seamlessly with Sales and Marketing tools to maintain a unified revenue engine

• Operational Partnership: Partner with leaders across Client Success, Sales, and Marketing to design workflows that ensure a smooth “hand-off” from closed-won deals to onboarding and long-term retention

• Revenue Lifecycle Support: Optimize operations across the entire customer journey, focusing on onboarding and adoption while identifying expansion signals that Sales can act upon

• Holistic Reporting: Build and maintain dashboards that provide a 360-degree view of the customer, linking CX performance metrics (retention, health) to top-line revenue goals

• Process Engineering: Proactively identify friction points in the customer lifecycle to reduce manual work, improve data hygiene, and automate the “reneal-to-lead” feedback loop

• Strategic Enablement: Serve as a trusted operational partner, helping all revenue-facing teams work more efficiently through smarter automation and cleaner data

What We’re Looking For:

• Full-Lifecycle Fluency: A strong understanding of the “leads-to-renewals” journey, including specific expertise in CS metrics (GRR, NRR, NPS) and how they impact company-wide revenue

• Systems Thinking: The ability to translate complex business needs into scalable system requirements that don’t just solve a CS problem, but improve the overall revenue process

• Data Integrity Mindset: Exceptional analytical skills with a focus on how data moves between different platforms– ensuring no information is lost between Sales and Client Success

• Collaborative Approach: Proven ability to work across departments and communicate technical solutions to non-technical stakeholders in Sales, Marketing, and Finance

Join Consensus and enjoy a robust benefits package designed with your well-being in mind:

• Health & Wellness: Benefit from a generous employer contribution towards health insurance, with a variety of plans that include dental and vision coverage. Enjoy employer contributions to your HSA, and take advantage of HSA/FSA programs to maximize your tax savings.
• Retirement Ready: Secure your future with our 401(k) plan featuring company-matching contributions.
• Family First: We offer paid parental leave, so you can prioritize what matters most—your family.
• Work-Life Balance: Enjoy unlimited PTO and 12 company holidays to recharge and refresh. Celebrate your birthday with a day off, and enjoy Flex Fridays, where every third Friday of the month is yours to unwind.
• Flexible Work Options: Work in a flexible, remote environment that suits your lifestyle, with a top-tier WFH setup provided when you join.
• Grow with Us: Participate in our professional development program to expand your skills and advance your career.
• Give Back: Make a difference in your community with two paid volunteer days each year at a charity of your choice.