Business Systems Analyst
Collective Health
At Collective Health, we’re transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.
As a Business Systems Analyst, you will play a key role in the creation of printed and digital communication materials for our members. You will be responsible for managing and optimizing a suite of internal productivity tools used by our team, with the goal of improving internal processes and enhancing the overall experience for both our members and clients. In this role, you will work closely with stakeholders to drive operational efficiency and innovation. You will report directly to the Manager of Card Operations and be an integral part of a team committed to continuous improvement.
What you'll do:
- Execution and delivery of assigned Standard Operating Procedures within the Card Operations team
- Maintain close collaboration with identified cross-functional stakeholders by frequently providing clear and accurate information formally/informally
- Maintain consistent Performance Guarantees/Service Level Agreements adherence across assigned processes and associated deliverables
- Ensure project status and associated metrics are accurately maintained
- Provide superior implementation experience for new and renewing clients
To be successful in this role, you'll need:
- 2+ years experience managing complex business / technical / process projects
- Experience with designing for healthcare compliance and regulatory requirements.
- Familiarity with HIPAA regulations and healthcare privacy standards.
- Proficient in project management
- Experience working with customers/end-users
- Ability to speak and connect with both technical and business personnel, at all levels
Pay Transparency Statement
This is a hybrid position based out of our Lehi office, with the expectation of being in office at least two weekdays per week. #LI-hybrid
The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.
Why Join Us?
- Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare
- Impactful projects that shape the future of our organization
- Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
- Flexible work arrangements and a supportive work-life balance
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com.
Privacy Notice
For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.
