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Engineering Manager, Zero Trust Reporting & Analytics

Cloudflare

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Software Engineering, Other Engineering, Data Science

Remote

Posted on Tuesday, January 30, 2024

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Location: Remote US

About the department

In this role, you’ll be helping build the new Reporting & Analytics product features in the Cloudflare Zero Trust Platform. The Reporting & Analytics team is all about helping customers understand how their deployment of Cloudflare’s Zero Trust products are working in their environment, providing critical insight into how each product is functioning, what it is detecting, and much more. As an engineering manager of this greenfield team, you’ll mentor, lead, and drive business outcomes across the team. You'll lead a team of bright, knowledge-seeking engineers who are truly missionaries in solving the challenges our customers face and collaborate with many Zero Trust teams on how to surface more visibility into our suite of products.

What you'll do

You will lead a team of passionate, talented engineers that are building the new Reporting & Analytics product features in the Cloudflare Zero Trust Platform. In this role, you will introduce tools and processes to make our engineers’ lives better. You will play an active part in shaping product strategy based on what’s technically possible. You will make sure our company hits our ambitious goals from an engineering standpoint.

You bring a passion for meeting business needs with technically innovative solutions and excel at shifting between the two—understanding how big-picture goals inform technical details, and vice-versa. You thrive in a fast-paced iterative engineering environment and have experience in delivering scalable distributed systems. Most importantly, you have a track record of past teams who respect you as both a technical leader and manager.

Examples of desirable skills, knowledge and experience

Technologies we use:

Reporting & Analytics core backend and API services are written in Go.
Our frontend is written in Typescript and React.
We utilize Clickhouse and Postgres as our data stores.
Redis is our cache.
Kafka plays a large role at Cloudflare and this team with message streaming.
For service monitoring we use Prometheus and Grafana.
For service logging we use Elasticsearch and Kibana.

Examples of desirable skills, knowledge and experience:

3+ years experience in engineering management
Solid foundation in computer science, with strong competencies in software design, and building large, distributed systems
Excel at planning, creating teams and overseeing execution to meet commitments and deliver with predictability
Demonstrate a track record of managing a team including hiring, onboarding, and professional development. You inspire your team to reach higher. You’re as good at explaining “why” as you are “how”
Experience implementing tools, process, internal instrumentation, methodologies and resolving blockages
Comfortable managing teams/projects with competing priorities and short release cycles
Continued personal interest in software engineering with an approach of understanding and helping guide the technical implementation details
Ability to navigate technical and process hurdles necessary to drive complex projects across the finish line

Bonus

Hands-on experience with pieces/all of our technology stack.

Previous experience working on security products.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.