Quality Engineer (Onsite, Miami, FL)
Capgemini
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
About the role you're considering
We’re looking for an experienced Quality Engineer to become a critical on‑site leader for quality issue management. In this role, you’ll act as a trusted technical expert and problem solver—owning quality challenges from identification through resolution while collaborating closely with suppliers, inspectors, and cross‑functional teams.
This position is ideal for engineers who thrive on structured problem solving, data‑driven decision‑making, and driving real improvements in quality systems and supplier performance.
What You’ll Do
Quality Issue Leadership
- Serve as the primary on‑site point of contact for incoming quality issues
- Evaluate, triage, and route quality issues to the appropriate teams with urgency and precision
- Lead structured root cause investigations using methodologies such as 5‑Why, Fishbone, 8D, and FMEA
- Ensure all quality issues are clearly documented and tracked in appropriate systems
Supplier Quality Management
- Partner directly with suppliers to swiftly resolve quality concerns
- Collaborate on corrective and preventive action plans that address root causes, not symptoms
- Verify and validate the effectiveness of supplier corrective actions
Documentation & Data Analysis
- Review and analyze quality documentation to ensure alignment with specifications and standards
- Identify trends, recurring issues, and improvement opportunities using quality data
- Develop, maintain, and update technical documentation—including SOPs, Work Instructions, and Job Aids—in collaboration with subject matter experts
- Ensure documentation is accurate, standardized, version‑controlled, and compliant with internal and regulatory quality requirements
Reporting & Stakeholder Communication
- Track and maintain key quality metrics and performance targets
- Prepare and present quality performance summaries for internal stakeholders
- Share insights and outcomes from quality analyses in regular review meetings
- Communicate clearly and professionally with internal teams and external partners
Continuous Improvement
- Actively improve daily quality operations, reporting tools, and workflows
- Support the definition, tracking, and refinement of Key Performance Indicators (KPIs)
- Contribute ideas that strengthen quality systems, supplier performance, and overall efficiency
What you bring
- US Citizen, Green Card Holder or Permanent Resident
- Bachelor’s degree in Engineering, Quality, or a related technical field
- 5–10 years of experience in quality engineering, supplier quality, or a closely related role
- Strong working knowledge of quality management systems and industry standards
- Hands‑on experience with root cause analysis and structured problem‑solving techniques
- Proven ability to write and maintain quality procedures and work instructions
- Strong analytical thinking with attention to detail
- Clear, confident communication skills and the ability to collaborate across teams
Preferred Requirements
- Aerospace experience
- Experience with SAP or any favorable QMS
- Comfortable with handling and managing data, data analysis and data dispatch
- Previous experience with supplier management for quality defects
- Experience managing quality issue databases
Growth and development
This role offers meaningful opportunities to grow both technically and professionally while increasing visibility and influence across the organization.
As a Quality Engineer, you’ll:
- Build deep expertise in quality systems, root cause analysis, and supplier quality management
- Expand ownership from individual quality issues to broader, cross‑functional initiatives
- Strengthen leadership skills by influencing suppliers, mentoring peers, and guiding best practices
- Play an active role in shaping quality metrics, documentation standards, and continuous improvement efforts
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
- Flexible work
- Healthcare including dental, vision, mental health, and well-being programs
- Financial well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid time off and paid holidays
- Paid parental leave
- Family building benefits like adoption assistance, surrogacy, and cryopreservation
- Social well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring, coaching and learning programs
- Employee Resource Groups
- Disaster Relief
Capgemini Engineering is an integral part of the Capgemini Group, a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Get the future you want | www.capgemini.com
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $101,000.00-$139,000.00. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
