Salesforce Engagement Manager / Delivery Architect
Capgemini
About the job you’re considering
Position Overview: We are seeking a highly skilled Salesforce Technical Architect with expertise in Sales Cloud and Service Cloud in the Aerospace, Manufacturing and Defense Industry. The ideal candidate will have a strong technical background, excellent leadership abilities, and experience managing complex engagements. This role involves designing and implementing Salesforce solutions, leading project teams, and ensuring successful delivery of client projects. Additionally, the candidate should possess strong pre-sales solutioning skills and be adept at delivering compelling presentations to clients.
Your role
- Architect and Design Solutions: Develop comprehensive Salesforce solutions that meet business requirements and leverage Sales Cloud and Service Cloud functionalities.
- Technical Leadership: Provide technical guidance and mentorship to development teams, ensuring best practices and high-quality deliverables.
- Project Management: Lead and manage Salesforce engagements from inception to completion, including planning, execution, and delivery.
- Client Collaboration: Work closely with clients to understand their needs, provide strategic recommendations, and ensure satisfaction.
- Pre-Sales Solutioning: Collaborate with sales teams to develop and present Salesforce solutions to potential clients, demonstrating the value and capabilities of the platform.
- Presentations: Deliver engaging and informative presentations to clients, showcasing Salesforce solutions and project progress.
- Integration and Customization: Design and implement integrations with other systems and customize Salesforce applications to enhance functionality.
- Documentation and Training: Create detailed technical documentation and conduct training sessions for end-users and technical teams.
- Continuous Improvement: Stay updated with Salesforce advancements and continuously improve solutions and processes.
Your skills and experience
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Education: Bachelor's degree in Computer Science, Information Technology, or related field.
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Technical Experience: Minimum of 8-10 years of experience in Salesforce architecture and implementation, with a focus on Sales Cloud and Service Cloud.
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Industry Experience: Experience with Salesforce Sales & Service Cloud in one of either Aerospace, Manufacturing, or Defense is required.
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Certifications: Salesforce Certified Technical Architect, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant.
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Strong understanding of Salesforce platform and its capabilities.
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Proficiency in Apex, Visualforce, Lightning Components, and Salesforce APIs.
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Experience with data modeling, integration patterns, and security best practices.
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Excellent problem-solving skills and ability to work under pressure.
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Strong communication and interpersonal skills.
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Proven ability to lead and manage project teams.
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Expertise in pre-sales solutioning and delivering impactful presentations.
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Ability to translate technical concepts into business value for clients.
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
- Flexible work
- Healthcare including dental, vision, mental health, and well-being programs
- Financial well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid time off and paid holidays
- Paid parental leave
- Family building benefits like adoption assistance, surrogacy, and cryopreservation
- Social well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring, coaching and learning programs
- Employee Resource Groups
- Disaster Relief
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Get the future you want | www.capgemini.com
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.