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About the Team

The People & Talent team powers our most important asset, our people (Byndies). We build and deliver the systems, experiences, and programs that enable Byndies to thrive. People Operations is the backbone of this effort, focused on delivering high-quality, people-first processes with accuracy, consistency, and care.

About the Role

We’re looking for a People Operations Coordinator to join our U.S. People & Talent team. This role is the heartbeat of our employee experience, managing the day-to-day execution of People Ops workflows, acting as a key point of contact for employee support, and ensuring our systems and documentation are audit-ready and precise.

This is a hybrid role based in Boston. The person in this role is expected to work from our Boston office 2–3 days per week to support in-person onboarding, team collaboration, and key People Ops initiatives.

What You’ll Do

• Manage onboarding, offboarding, promotions, and contract change workflows

• Coordinate Bynder Academy sessions and milestone moments (e.g. Bynderversaries)

• Serve as the first line of support for U.S.-based employees via shared inbox and Slack

• Monitor and triage HR support requests; escalate to People Business Partners as needed

• Maintain accurate and compliant employee records in HiBob and Google Drive

• Own and update documentation, SOPs, and checklists for core People Ops processes

• Respond to employee and manager inquiries on policies, benefits, payroll, and systems

• Support benefits administration, including 401(k), health insurance, and leave coordination

• Assist with employment verifications, salary confirmations, and visa documentation

• Prepare HR data and documentation for payroll readiness and compliance audits

• Conduct regular data audits and support HR reporting needs across teams

• Draft and send internal communications related to HR processes and timelines

• Create and maintain manager enablement resources (e.g. self-service guides, FAQs)

• Contribute to ISO certification efforts and maintain documentation for federal/state compliance

• Support cross-functional projects across P&T, including L&D and Talent Acquisition initiatives

What You’ll Bring

• 2–3 years of experience in HR coordination, administration, or operations

• Strong understanding of employee lifecycle processes and U.S. labor basics

• Exceptional attention to detail and documentation discipline

• Proven ability to manage multiple priorities and follow through independently

• Experience with HRIS platforms; strong data hygiene practices

• Familiarity with U.S. benefits, payroll prep, and audit readiness

• Excellent written and verbal communication skills

• Service-oriented approach with high accountability and professionalism

• High integrity and discretion in handling sensitive HR matters

• Proficiency with Google Workspace (Docs, Sheets, Calendar)

• Bonus: Experience with HiBob (HRIS)

Why you'll love Bynder!

At Bynder, innovation is in our DNA. We've worked hard to build an environment that promotes creative thinking and self-initiative within a culture of fun.

Our beautiful new office in Fort Point, near the burgeoning Seaport District, is open for business but we don’t believe Byndies must be in the office to crush their goals. A hybrid approach creates the best balance. If Byndies feel they are more productive in their home office, they can choose to work in that environment -- in the office or work in a combination of the two.

Benefits and Perks:

• Competitive compensation
• 401(k) - dollar for dollar match up to 6%
• 100% Company-paid medical, dental, vision, and life coverage for you and your family
• Flexible vacation policy
• Room to advance in a high-growth tech company
• Commuter benefits
• Referral bonus plans
• Office in Fort Point, near the burgeoning Seaport District
• A light-hearted and fun work environment

Our Commitment:

Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences. At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective makes Bynder even better. At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin or physical and mental ability are valued and respected. Our commitment is for all Byndies to have the freedom to be their true authentic selves.

Just as we are never finished innovating, Bynder’s dedication to being An Even Better Bynder is a constant, evolving commitment that includes education, listening, and action.

All your information will be kept confidential according to EEO guidelines. Equal opportunity employer, M/F/D/V