Specimen Management Coordinator I
Bureau Veritas Group
Overview:
Position Title: Specimen Management Coordinator I
Business Title: Lab Support Technician I
Entity: Consumer Products Services Division
Department: ATL
Location: Indianapolis, IN
Reports to: Manager
FLSA: Non-Exempt
Compensation Range: $20.00 - $23.00 per hour (e.g., the job posting is not necessarily reflective of actual compensation that may be earned, and actual compensation is subject to variation due to such factors as locations, education, experience, and skillset).
Hours Worked: Onsite Monday through Friday, (40) forty-hours per week. However, must be flexible to meet the needs of the department and complete other projects as assigned.
Position Summary:
The Specimen Management Coordinator is responsible for Phase 2 regulated life cycle of functions within Sample Management, including reagents, specimens and reports, data and documents. The position is client facing, customer service orientated, working collaboratively with current and new processes. Has a high level of communication.
Duties and Responsibilities:
It is everyone’s responsibility to live out our Values and Absolutes
by Shaping a World of Trust while ensuring responsible progress.
- Functions includes but are not limited to, data upload, document QC, manifest formatting, shipment receipt, inventory, QC, storage, transfer and re-receipt, compound ordering. Customer service, managing client requests/orders within TAT, tracking emails and workflow, developing processes, and implementing new automated software for sample management.
- Specimen management coordinator functions collaboratively with the team on receiving, QC, shipping, disposals, registering, tracking, storing, labeling and routing samples and reagents upon client request.
- Provide exceptional customer service and support. Learns new processes and provides issues resolution.
- Works seamlessly with other tasks.
- Maintain confidential information.
- Maintain multiple communications streams with internal and external partners (CRO) including portals, SharePoint Sites, and MS Outlook email.
- Documentation – Generate, QC and maintain documents ensuring all information is accurate, up to date and complies with Good Documentation Practices to meet regulatory guidelines and audit readiness
- Responsible for transferring data from external and internal vendor portals to multiple locations for the client.
- Must be highly organized, able to manage multiple work and communications lines between external vendors and internal clients.
- Be a collaborative team member to share knowledge and support cross functional areas
- Perform other essential tasks, projects and responsibilities as required.
Skills & Proficiencies:
- Must be self-driven, be able to work collaboratively. Identify issues and follow up with timely resolution
- Must have high attention to detail for quality and strong organization skills.
- Experience of working in a regulatory compliant environment with documentation practices is an advantage.
- Strong client-facing skills with professional communication skills in both written and verbal formats
- Proven Microsoft Word, Excel, Teams, SharePoint, and PowerPoint skills
- Ability to quickly learn and understand job-specific software is and new services
- Ability to understand basic scientific terminology and communicate it to others
- A strong team player able to champion a collaborative team environment
- Be a proven multi-tasker in a deadline driven environment
- Possess strong organizational skills and communicate effectively
- Driven, energetic person
Education and Experience:
- Degree requirement: Bachelor's Degree in Science
- Minimum of up to one (1) year of experience with biological handling in a specimen management research environment
- Minimum of up on one (1) year of experience in highly detail-oriented regulatory environment
An equivalent combination of education and experience may be accepted in lieu of above
