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Commercial Operations Manager

Icomera is a leading global innovator in connectivity solutions within the transportation sector. We are at the forefront of transforming public transport, making it smarter, safer, greener, and more connected than ever before. At Icomera, you work with products used by millions of passengers worldwide, including those traveling with some of the world’s largest train and bus operators.

We are seeking an experienced Commercial Operations Manager (ComOps Manager) to join our team and drive commercial operational excellence across all regions.

Job type: Full-time

Workplace conditions: Hybrid

Location: Gothenburg, Frankfurt, Rome or Paris

About the Role:

The Commercial Operations Manager is responsible for steering tender leaders, strengthening risk review processes, and engaging personally in complex proposals and negotiations. This role focuses on improving the efficiency and capabilities of bid and customer-facing teams in risk management and positive differentiation. You will drive change through best practice consolidation, localization, and improved rigor in deal-making to ensure better customer outcomes while protecting the company.

The position reports directly to the Chief Commercial Officer.

Key responsibilities:

• Organize and follow up on tender reviews internally and at Equans group level.
• Steer tender leaders and commercial teams in quality assurance of proposal build, including risk and approval management, and ensure proper handover to projects when won.
• Drive preparation and follow-up of Risk Committees at Equans group level when required.
• Support the design and implementation of proposal standards and new commercial models to increase order volume and market reach (e.g., Connectivity as a Service, third-party hosting).
• Lead quality initiatives across bids and proposals to drive value creation, simplification, and improved customer outcomes.
• Establish training, on-the-job coaching, and mentoring to enhance risk management and negotiation skills within customer-facing teams.
• Engage personally in complex deal negotiations with customers and partners.
• Ensure performance measurement through KPIs, trend analysis, proposal post-mortems, and customer feedback.

Requirements:

• Master’s degree in Business or Engineering.
• Minimum 5 years of experience in Sales, Commercial Operations Management, or Contract Management.
• At least 2 years of experience in solution proposals and bids.
• Experience in a B2B sales environment, ideally across public and private sectors.
• Experience working in a multi-territory sales organization.
• Fluent in English; additional European language is a plus.
• Strong contractual and negotiation skills.
• CRM proficiency (Salesforce or equivalent).

Who You Are:

You are a strategic and results-driven professional who thrives in a dynamic, international environment. You combine strong commercial acumen with excellent communication and leadership skills. You enjoy working collaboratively across regions, driving process improvements, and mentoring teams to achieve operational excellence.

Our Offer:

This position can be based in Gothenburg, Frankfurt, Rome, Chatham or Paris. In addition to a competitive salary, we offer a comprehensive benefits package, with specific benefits varying by location in line with local regulations and practices (e.g., vacation days, public holidays, and other entitlements)

Ready to be part of something exciting and make a real difference in the connected future of transport? We’d love to hear from you!

More about the position:

We will be reviewing applicants ongoing. Icomera welcomes candidates from all backgrounds, and we value a diverse and inclusive work environment. Background checks will be performed at the final stage of the recruitment process.

About Icomera:

Icomera is the world’s leading provider of integrated connectivity solutions for trains, trams, buses, and coaches, serving millions of passengers and tens of thousands of vehicles on a daily basis. The IcoCrew now consist of 300+ employees globally. Icomera is headquartered in Gothenburg, Sweden, with main offices in the United States, Canada, the United Kingdom, Germany, France, Ireland, and Italy.

Icomera’s vision for green mobility within the public transport industry perfectly complements the wider mission of our parent company, Equans. As the global leader in multi-technical services with 74,000 employees working across 17 country hubs, Equans delivers customised solutions which connect, protect and energise territories, cities, buildings, industries and transport infrastructures, empowering their energy, industrial and digital transitions. Visit www.icomera.com for further information.