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ABOUT BARK

Here at BARK, we love dogs and their people. We’re looking to make all dogs happy throughout the entire world (we’re not kidding). Think Disney for dogs -- we make magic for dogs and their people through our products, events, and experiences.

Our ambition level is high, the opportunity is huge, and our love for dogs is through the roof! We launched in 2011 with BarkBox, a monthly-themed subscription of all-natural treats and clever toys. Since then, we've shipped more than 70 million toys and treats to the dogs across the world and use all of that direct customer feedback to inform new initiatives and ways to make magic between dogs and their people. We’ve since expanded into other offerings as well, as we aim to become THE Dog Company for every family with a four-legged, belly-scratch-loving, interspecies family member.

THE TEAM

The People Operations Team supports all of the special people who make BARK what it is. . . a company laser-focused on making dogs (and their humans) happy. Dog-obsessed ourselves, we get why BARK is such a unique company. But we also understand that people work here for other reasons too . . . to be challenged both personally and professionally, to feel a sense of community and belonging, career growth and development, recognition, pay, benefits, and much more. But don't call us HR, because we don't look at humans as "resources", we value them as individuals and we strive to create an environment where people are encouraged to be uniquely themselves and they are given the opportunity to thrive and be better everyday, both personally and professionally. We are fortunate to serve the entire pack, from CX to C-suite, and that makes us a busy bunch, but we love what we do. If you love humans who love dogs, and you enjoy challenging those humans to be great, then join us and our pups.

WHO WE’RE SNIFFING FOR

The HR Generalist serves as critical support for leaders within the company as well as all of the talented humans that make up our BARK team. The POG will be responsible for developing a thorough understanding of the BARK mission, objectives, challenges and team members so that they can better support People Operations Managers’ (POM) projects. In this role you will partner closely with Payroll, Benefits, Finance, and POMs to navigate challenges in a rapidly scaling businesses. The person in this role will work closely with the POM and Senior POM for the Happy CX team to triage the day-to-day questions.

KEY DUTIES

• Triage day-to-day People support issues as the resident expert on all things Payroll, Company and Statutory Benefits, Separation, and other tasks for the team members based in the Philippines.
• Coordinate communication, and meetings as needed with payroll & benefits partners.
• Payroll specific duties may include, but are also not limited to, the following:
  • Preparation, documentation, review, and validation of the pay data.
  • Review payroll registers and coordinate with payroll vendor for required adjustment/correction.
  • Work closely with the vendor for end-to-end payroll processing.
  • Handle and address payroll related queries and issues raised by payroll vendor and US based Payroll team.
  • Assist on Payroll related projects and adhoc reporting that maybe assigned from time to time.
• Monitor People best practices and make recommendations as appropriate to HR leadership.
• Compile People metrics (engagement surveys, turnover data, compensation analysis, diversity data, etc.) for the POM and Sr. POM to use when guiding leadership and partners.
• Support management of vendors related to HMO coverage, Business Permit Renewal, SSS, PhiliHealth, BIR, and Pag-IBIG compliance through completing in-person tasks.
• Assist with administering talent reviews, succession planning, promotions and reorganizations as needed.
• Complete Certificate of Employment requests for employees in a timely manner by preparing the draft for the POM (manager) to sign.
• Continuously develop and learn in the HR/People space to keep up with industry trends, best practices, and compliance
• Facilitate Annual Physical Exam requirements.
• Serve as a point of contact and trusted expert to other teams within the organization including Legal, Finance, Payroll, and others.

EXPERIENCE

• 2-3 years of human resources experience either as a generalist or as a subject matter expert.
• Bachelor's degree from a four-year college or university is required; Human Resources, Business, or related field preferred
• Knowledge of employment law and best practices in the Philippines.
• Understanding of HRIS system navigation and managing employee information.

SKILLS & QUALIFICATIONS

• Loves Dogs!
• Strong sense of empathy and compassion with a people-first attitude,
• Excellent communication skills, interpersonal skills, and ethics.
• Analytical and strategic while being empathetic to the needs of individual team members.
• Engaged in and curious about the business.
• Experience supporting customer service departments is preferred.

This position is a full-time position. This position will work remotely in the Philippines.