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Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Join our team as a Bellboy at our prestigious hotel in Doha, Qatar! We're looking for a friendly and efficient individual to provide exceptional service to our guests and contribute to their memorable stay.

• Greet and welcome guests upon arrival, offering assistance with luggage and directions
• Transport guest luggage to and from rooms, ensuring proper handling and care
• Provide information about hotel amenities, local attractions, and services in Doha
• Assist with guest requests, such as arranging transportation or making reservations
• Maintain cleanliness and organization in the lobby and luggage storage areas
• Collaborate with other departments to ensure seamless guest experiences
• Handle special requests and resolve guest concerns promptly and professionally
• Assist with parking services when required
• Ensure compliance with hotel safety and security protocols

Qualifications

• High school diploma or equivalent
• Previous experience in hospitality or customer service is preferred
• Excellent communication and interpersonal skills
• Fluency in English; knowledge of Arabic or other languages is a plus
• Strong customer service orientation with a friendly and professional demeanor
• Physical fitness and ability to lift and carry luggage (up to 50 lbs)
• Availability to work flexible hours, including evenings, weekends, and holidays
• Attention to detail and ability to multitask in a fast-paced environment
• Knowledge of Doha's attractions, restaurants, and local services
• Proactive approach to anticipating and fulfilling guest needs
• Team player with a positive attitude and willingness to assist colleagues
• Basic computer skills for managing guest requests and communication

Additional Information

customer related experience an asset
Ability to work well under pressure in a fast paced environment
Excellent communication skills and a professional presentation
Ability to work cohesively with fellow colleagues as part of a team Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.