Overnight Public Space and Steward Supervisor
Accor
Company Description
Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
Drawing from Pittsburgh’s rich history, fl.2 showcases a wide selection of local beers, craft cocktails, and an elevated Modern American menu with unique signature items that have the power to transform guests into regulars. Vibrant and inviting, the restaurant and bar offers a space that allows for an open, airy atmosphere with a modern framework incorporated with architectural elements.
Job Description
What You Will Be Doing:
Coach housemen and public area attendant on any discrepancies in their areas
Submit maintenance reports/requests to Royal Service and follow up for completion
Check appearance of all employees to ensure compliance with Fairmont standards of appearance
Consistently offers professional, engaging and friendly service
Lead and supervise the Stewarding team in all aspects of the department and ensure standards are followed
Lead and supervise the Public Space team in all aspects of the department and ensure standards are followed
Supervise and maintain the sanitation of kitchen equipment and other areas assigned
Maintain inventory and record keeping for all dinnerware, flatware and glassware, order china, glass and silver
Make routine inspections of all equipment and kitchen areas to ensure that cleanliness and sanitary procedures are maintained
Ensure all breakages and chipped items are taken out of circulation and inventoried
Ensure all equipment is in working order and report any items in need of repair
Maintain a clean and safe work environment in accordance with OSHA requirements
Monitor and control labor costs
Partner with Hotel Security when handling emergency situations such as fire alarms, medical emergencies, and systems outages
Other duties as assigned
Qualifications
Your Skills and Qualifications:
2 years of supervisory experience, preferably in Food & Beverage or Stewarding
Previous cleaning experience required
Strong interpersonal and problem-solving abilities
Computer literate in Microsoft Window applications preferred
University/College degree in a related discipline an asset
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
What is in it for you:
- Competitive salary and flexible benefit plans
- Generous PTO allowances
- Employee rates at Accor properties in NCA region
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like WATCH
Our Commitment to Diversity & Inclusion
Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
All your information will be kept confidential according to EEO guidelines.
